Buyer’s Perspective: Selecting the Perfect Partner
Date: 23 July, 2023 | Venue: Crystal Ballroom | Time: 01:30 PM–03:00 PM
 
Mode of Session: Round Table

No. of Speakers:
 10

Introduction: 

This Round table discussion delves into the buyer perspective when making decisions to outsource and the process of selecting the right partner. It explores the factors that drive organizations to outsource, the benefits they seek, the challenges they face, and the key considerations in choosing an outsourcing partner. 

Key Points: 

Drivers of Outsourcing Decisions: 

a. Cost Efficiency: Organizations often outsource to reduce operational costs and access specialized skills or resources without significant investments in infrastructure or workforce development.

b. Focus on Core Competencies: Outsourcing non-core functions allows organizations to concentrate their resources and efforts on core competencies, enhancing their competitive advantage in the market.

c. Scalability and Flexibility: Outsourcing offers scalability and flexibility to meet changing business demands, allowing organizations to quickly adapt and respond to market fluctuations.

Benefits of Outsourcing: 

a. Access to Expertise: Outsourcing enables organizations to leverage the expertise and experience of specialized service providers, resulting in improved efficiency and quality.

b. Time and Resource Savings: Outsourcing frees up valuable time and resources for organizations, allowing them to focus on strategic initiatives and core business activities.

Risk Mitigation:

Partnering with established outsourcing providers can help mitigate risks associated with technology, market changes, and regulatory compliance. 

Challenges in Outsourcing: 

Vendor Selection: 

Choosing the right outsourcing partner requires careful evaluation and due diligence to ensure alignment with organizational goals, cultural fit, and a track record of success.

Communication and Coordination:

Effective communication and coordination between the buyer and the outsourcing partner are essential for successful outcomes, especially when working across geographical and cultural boundaries. 

Data Security and Confidentiality:

Protecting sensitive data and ensuring compliance with data protection regulations present significant challenges in outsourcing. Proper data security measures and contractual agreements are critical. 

Conclusion:

This Round table discussion offers a comprehensive understanding of the buyer perspective in outsourcing decisions and partner selection. By exploring the drivers, benefits, challenges, and key considerations, participants will gain valuable insights to make informed decisions and establish successful outsourcing relationships. The discussion on communication, collaboration, and data security will equip attendees with practical strategies to navigate the complexities of outsourcing effectively. 

Speaker Details:

Name Designation Ministry/Organization Role
A.H.M. Ahsan Vice Chairman EPB Chief Guest
AKM Ahmedul Islam BABU Managing Director & CEO TechKnowGram Limited Moderator
Musnad E Ahmed Director BACCO key Note Speaker
Ranajit Kumar Executive Director Bangladesh Computer Council Panelist
Syed Abdullah Jayed Founder & CEO Next ventures Panelist
Syed Akram Hossain Chief Operating Officer ServicEngine Ltd. Panelist
Arman Kabir Founder & CEO SYNERGY SOLUTIONS Panelist

Md. Mostafa Kamal, DG DoICT

Director General (Additional Secretary)
Department of ICT
Panelist
Anita Ghazi Rahman Founder & Managing Partner The Legal Circle, Bangladesh Panelist
Bikarna Kumar Ghosh Former Managing Director Bangladesh Hi-tech Park Authority Panelist

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