BPO is a growing sector worldwide with an industry worth over $500 Billion pent-up demand. India, Sri Lanka and Philippines are currently leading the worldwide BPO industry where their market sizes are worth $80 billion, $2 billion and $16 billion respectively.

To capture the worldwide BPO industry our country has the following advantages -

1. Competitive cost advantage over other emerging countries.
2. Declared as a thrust sector by the Government of Bangladesh.
3. Located in geographically advantageous location in terms of Time Zone.
4. Currently, only around 25,000 people are involved in the BPO sector in Bangladesh.