BPO: A Promising Career Path for Youth               
Date: 22 July, 2023 | Venue: Ruposhi Bangla Grand Ballroom | Time: 02:30 PM – 04:00 PM
Mode of Session: Seminar

No. of Speakers:  08

Introduction:

As we navigate the ever-changing landscape of work, it is crucial to consider career choices that align with the demands of the future. One such option that holds immense potential for the youth is a career in Business Process Outsourcing (BPO). This Seminar aims to highlight the benefits of pursuing a career in BPO, along with the challenges one might encounter, ultimately emphasizing why it is a great choice for young professionals.

Benefits:

Job Opportunities: BPO provides a wide array of job opportunities across various sectors, including customer service, technical support, finance, human resources, and data management. This diversity of roles allows young individuals to explore different fields and find a career path that matches their skills and interests.

Skill Development:

BPO jobs offer an excellent platform for skill development. These roles promote the enhancement of essential transferable skills, such as communication, problem-solving, critical thinking, adaptability, and teamwork. Moreover, BPO professionals often receive training and exposure to new technologies, further enhancing their skill set and making them adaptable to the evolving job market.

Global Exposure:

BPO provides an opportunity for youth to work with international clients and companies. This global exposure not only expands their professional network but also exposes them to diverse cultures, work practices, and perspectives. Such experiences foster cultural competence, intercultural communication skills, and a global mindset, which are valuable assets in an interconnected world.

Challenges:

Work Schedule: BPO jobs often involve working in shifts, including night shifts, to cater to clients across different time zones. This can disrupt one’s natural sleep pattern and impact work-life balance. However, with proper time management strategies and self-care practices, individuals can effectively manage these challenges and maintain their well-being.

Performance Pressure:

BPO roles often come with performance targets and metrics that individuals must meet. Meeting these targets consistently can be demanding and put individuals under pressure. However, it also presents an opportunity to develop resilience, time management skills, and the ability to perform under deadlines.

Conclusion:

In conclusion, a career in BPO offers numerous benefits for young professionals in the future of work. It provides a wide range of job opportunities, facilitates the development of essential transferable skills, and offers exposure to a global work environment. While challenges such as work schedule adjustments and performance pressure may arise, they can be effectively managed with the right strategies and support. Overall, BPO presents a promising career choice for the youth, empowering them to thrive in the evolving world of work.

Speaker Details:

Name Designation Ministry/Organization Role
Mohibul Hasan Chowdhury, MP Deputy Minister Ministry of Education Chief Guest
Ghulam Sumdany Don Chief Inspirational Officer Don Sumdany Facilitation and Consultancy Moderator
Ayman Sadiq Founder & CEO 10 Minute School key Note Speaker
Mr. Iqbal Bahar Founder Nijer Bolar Moto Ekta Golpo Panelist
Towhid Hossain Secretary General BACCO Panelist
Solaiman Shukhon Director, Innovation & Insights Nagad Panelist
Zayed  Ahmed CEO Ayesha Services (ASL BPO) Panelist
Achia Nila Founder & CEO Women in Digital Panelist

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