Opportunities and Challenges of Women working in BPO
Date: 22nd April, 2019 | Venue: Meghna  | Time: 02:00PM – 04:00PM
Mode of Session: Seminar

No. of Speakers:  15

Session Brief:

Our goal is to maximize the participation of women in the BPO Industry workforce.

The IT Enabled Services (ITeS) and BPO industries in Bangladesh are very much aligned with the government’s goals of a Digital Bangladesh.

By the year 2020, globally this industry will be spending USD 355 Billion on IT Outsourcing and USD 200 Billion on BPM. With employment generation in this sector, Bangladesh can harness in a part of this spend and generate massive employment in this sector. This will help us reach our goals of sustainability during the 4th Industrial Revolution and it will continue to bring in foreign currency revenue for Bangladesh.

While the industry strives to maximize women in the BPO workforce, to generate and retain women in this workforce there are many challenges that have to be overcome.

While the opportunities are limitless, Employers in the high tech industry and the Government have to undertake some public and private initiatives that will ensure the successful participation of women in this Industry.

Some of the major challenges include transportation, flexible working hours, night shifts, socio-cultural factors and sexual harassment. These challenges and some more eventually lead to bigger and more far reaching issues that impact the overall employability of women.

Expected Outcome:

Therefore, constant motivation and effective training to 70% of the women in Bangladesh needs to be initiated so as to provide quality service in the global platform and  developing a world-class environment for the women to feel comfortable and secured, making it possible for them to become Entrepreneurs in the near future.

Target Audience:

Ministry of Posts, Telecommunication and Information Technology, ICT Division, BPO Companies, BPO Employees, University Students, College Students.

Speaker Details:
Name Designation Ministry/Organization Role
Mr. N M Zeaul Alam Secretary ICT Division Chief Guest
Ms. Luna Shamsuddoha Chairmen Janata Bank Ltd. Special Guest
Ms. Zara Mahbub CEO Kazi IT Center Moderator
Ms. Emrana Khan CEO SuperTel Ltd. Panelist-1
Ms. Rumki CEO Saj Telecom Panelist-2
Dr. Tanjiba Rahman Executive Director BD4Tech Ltd. Panelist-3
Samira Zuberi Himika Managing Director Giga Tech Panelist-4
Brandi Veil Founder and CEO Being Investments Panelist-5
Ms. Maliha Nargis Additional Director General ( Additional Secretary) DoICT Panelist-6
Md. Solaiman Mondol Project Director She Power Project: Sustainable Development for Women in ICT Panelist-7
Farhana A Rahman Senior Vice President BASIS Panelist-8
Achia Nila Founder Women in Digital Panelist-9
Dr. Nazneen Ahmed Senior Research Fellow Bangladesh Institute of Development StudiesBIDS Panelist-10
Alisha Pradhan Managing Director HerNet TV Panelist-11
Ms. Maliha Malek Quadir Founding Managing Director Shohoz Limited Panelist-12


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