Date: 21st April, 2019 | Venue: Ball Room | Time: 02:00 PM – 04:00 PM
Mode of Session: Seminar

No. of Speakers:  09

Session Brief:

Youth is the cornerstone for development, and as 2 million young Bangladeshis join labor force every year, a structural shift in employment model is an imperative. Bangladesh Government is continuously exploring new avenues to accommodate the rising demand of inclusive and quality jobs for youth.

Business process outsourcing (BPO) of Bangladesh has the proven capability to have significant impact in mitigating various employment issues.

Now it is a global industry with worth over US$500 billion, and it is opening up the dynamic opportunities for the young workforce. Contrary to the popular belief, BPO industry is not just limited to call centers. When an element of outsourcing is involved in Telecommunications, banks, insurance, hospital, back office of hotels, human resource, IT, accounts, then it part of larger BPO. For instance, delivering e-commerce products will be one of the major earning sources for post offices as a huge amount of assets and a large number of human resources have been left unused for years.

E-commerce entrepreneurs have started using infrastructure of the post office, which has the largest delivery network with about 9,000 post offices, mostly situated in remote rural areas. Different products were delivered against orders made through ajkerdeal.com, priyoshop.com and bagdoom.com under a pilot project jointly taken by the postal department and the e-Commerce Association of Bangladesh (e-CAB).

Thus, BPO presents itself with a unique opportunity to create a comprehensive platform in youth employment and facilitate government’s initiative of Vision 2021 and achieve the electoral pledge- “Bangladesh on the March to Prosperity”

 Expected Outcome:

As BPO is a promising sector in Bangladesh for youth to build their career from an early age, this session will help BPO industry to get a large number of youth talents as future leaders.

Target Audience:

Ministry of Power, Energy & Mineral Resources, Ministry of Posts, Telecommunication and Information Technology, ICT Division, BPO Companies, BPO Employees, University Students, College Students.

Speaker Details:
Name Role Designation Ministry/Organization
Mr. Mustafa Jabbar Chief Guest Honorable Minister Ministry of Posts, Telecommunications and Information Technology
N M Zeaul Alam Special Guest 1 Secretary ICT Division
Dr. James Poisant Special Guest 2 Secretary General World Information Technology and Services Alliance
Mr. Towhid Hossain Moderator General Secretary BACCO
A. B. M. Arshad Hossain Panelist-1 Director General Department of Information and Communication Technology
Ms. Sonia Bashir Kabir Panelist-2 Managing Director Microsoft Bangladesh
Wajed Salam Panelist-3 Chairman and Founder The Winner’s Circle
Mr. Raj Mohan Vairamuthu Panelist-4 Managing Director CNC Data, LLC
Mr. Delowar Hossain Faruk Panelist-5 Managing Director Radisson Technologies


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